Returns & Exchanges
At Cherries, we want you to love every piece you wear, but if something isn't quite right, we offer a seamless 30-day return policy for all unworn items with original tags. Our goal is to ensure your shopping experience is as sweet and effortless as our seasonal collections.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all Cherries garment tags and sanitary liners are still attached.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or store credit will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing